Contact Us

HomeStar Bank & Financial Services offers many different ways for our customers to obtain fast, convenient access to the resources you need. During business hours or after, we have solutions to help you.

Customer Care Center

Speak live to a care specialist who can assist you and your banking needs with a more personalized experience.

1-815-468-BANK (2265)

Hours of Operation

Mon - Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:00 pm
Sun Closed


TeleBank is a FREE convenient, telephone-activated service that lets you get information about your accounts and perform financial transactions 24 hours a day, seven days a week. Now, you can bank from your home, your workplace, your car, anywhere it's convenient for you.

To access TeleBank call 815-468-4100

To sign up stop in at the location that is most convenient for you or call us at 815-468-BANK (2265) to set up your own PIN (Personal Identification Number). Once your PIN has been activated, you'll be ready to call TeleBank any time, from anywhere.


At HomeStar we have two different ways of reaching us using email. The first is by emailing our Customer Care Center from your normal email program. This should not be used for secure or personal information.

The second is by using our Secure Email Portal. This is a 128-bit SSL encrypted website, which should be used for sending any personal financial information.

Lost/Stolen DebitCards

During Bank Hours please call the Customer Care Center a 1-815-468-BANK

After Hours please call 1-800-472-3272

Bank Routing Number



Secure Drop Off

There are times where we may need to send or get large files from you electronically and securely.  HomeStar's Delivered Secure Portal allows an easy and secure way for you to send or get files from us when needed.  Follow the button below to access the Delivered Secure portal and enter the passcode that was provided to you.