Customer Care Center 
1-815-468-BANK (2265)
Hours
8:00 a.m. - 5:00 p.m. M-F
8:00 a.m. - 12:00 p.m. Saturday
Closed Sunday

 
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Speak live to a care specialist who can assist you and your banking needs with a more personalized experience.
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Telebank 
1-815-468-4100
 
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TeleBank is a FREE convenient, telephone-activated service that lets you get information about your accounts and perform financial transactions 24 hours a day, seven days a week. Now, you can bank from your home, your workplace, your car, anywhere it’s convenient for you.
Stop in at our location that is most convenient for you or call us at 815-468-BANK (2265) to set up your own PIN (Personal Identification Number). Once your PIN has been activated, you’ll be ready to call TeleBank any time, from anywhere.
 
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Email 
Email Customer Care
starmail@homestarbank.com
 
Secure
Web Portal
 
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At HomeStar we have two different ways of reaching us using email. The first is by emailing our Customer Care Center from your email program. The second is by using our Secure Email Portal. This is a 128-bit SSL encrypted website, which should be used for sending any personal financial information.
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Lost/Stolen MasterMoney Cards 
 
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During Bank Hours please call the Customer Care Center at
1-815-468-BANK
After Hours please call
1-800-472-3272
 
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Bank Routing Number 071922010  
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Reorder Checks
To reorder your checks you will need your order form located in your check book. Click here to reorder.
 
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